Includes:
Developing policies and procedures
Quality assuring practice
Considering individual cases
Recent work:
Bespoke materials
I worked closely with an IFP to develop a set of policies and procedures, and a foster carer handbook. This resulted in bespoke materials that reflected the actual practice in that agency.
Over four years this will deliver a 50% saving on what the agency had previously been paying for their ‘off the peg’ generic materials.
Fostering service audits
I have developed a model for conducting a six-day audit of a fostering service. The audit considers the material that will be looked at in an Ofsted inspection, including individual case files.
Commissioners have repeatedly told me that these audits have made a significant contribution to practice improvement, and has positively influenced the outcome of their subsequent inspection.
A learning review
An IFP asked me to undertake a learning review following two disruptions in similar circumstances. I audited each case, and chaired a meeting with staff to reflect on what had gone wrong.
The Registered Manager was able to use this to demonstrate the agency's commitment to continuous improvement.